Where the waste goes

A load is a mix; the job is unmixing it

A bathroom strip-out is tile, plasterboard, metal, timber and a vanity. An end-of-lease load is furniture, whitegoods, e-waste and boxes of the genuinely miscellaneous. Sending all of that to one hole in the ground is the lazy path, and in NSW it's also the expensive one: the state's waste levy prices every tonne of landfill, which is exactly the economic push it's designed to be. Sorting is how a load gets cheaper and cleaner at the same time.

So the first stop for a mixed load is a sorting floor: metals out for scrap, clean timber and cardboard to their own streams, plasterboard where a processor takes it, furniture triaged for reuse where it's honestly reusable, and the residual, the genuinely unsalvageable fraction, to a licensed landfill. Licensed is the operative word: NSW waste facilities operate under EPA licences, and where a load ends up is checkable, not a matter of trust.

The regulated streams

Some materials have their own rules, and a straight answer about them is a good test of any operator you're considering:

• E-waste. Televisions and computers shouldn't go to landfill; the national recycling scheme exists to take them, and drop-off or collection through it is the right path.
• Whitegoods. Fridges and air conditioners need their refrigerant gas dealt with before scrapping; the metal then has real scrap value.
• Mattresses. Bulky, awkward, and increasingly recyclable into their steel and foam parts at dedicated processors.
• Paint, chemicals, gas bottles, batteries. Household problem waste, with its own EPA-backed drop-off network. No general rubbish crew should be tossing these in a mixed load, including us: we'll point you to the right stream instead.
• Asbestos. The hard line. Bonded sheeting from older renovations is a job for a licensed asbestos professional and a licensed facility from start to finish, full stop. Any crew that shrugs and says "chuck it in" is telling you everything you need to know about them.

What we promise, in words we can stand behind

We sort every load, we use licensed facilities, we route regulated streams to the schemes built for them, and we steer the materials we're not licensed for to the specialists who are. We don't publish a diversion percentage because we won't invent one; if you ask us where your particular load went, you'll get a particular answer.

Ask any operator two questions: "which facility does this go to?" and "what happens to the fridge gas?" The quality of the answers is the audit.